A clear process
From project brief to onsite handover
A clear brief and agreed responsibilities make a site visit easier to plan. Here is how we approach installation projects.
- 01
Share the work
Tell us the equipment, locations, intended dates and whether this is a single visit or part of a larger rollout.
- 02
Confirm the scope
Review the task list, access, prerequisites, remote support, testing and handover. Commercial terms and the booking are confirmed before work starts.
- 03
Prepare for the visit
Confirm the site contact, equipment and parts, induction requirements and escalation route. Specialist requirements are checked against the scope.
- 04
Deliver & report
Complete agreed tasks, raise blockers and follow the approval process for changes. Record work completed, checks performed and outstanding actions.
- 05
Plan the next batch
If more sites are coming, review the first visit and agree the next scope and dates.
Before you enquire
A few useful answers.
Have a specific requirement? Include a short note in your project brief.
Can you work with our remote engineer?
Yes, where the scope, instructions and availability of the remote contact are agreed in advance.
Can we book multiple days or sites?
We can discuss scheduled project days and site batches. Capacity and dates are confirmed for each booking.
Can you provide more than one technician?
Additional technicians may be considered when suitable vetted capacity is available. Team size is confirmed before accepting the work.
How are projects priced?
Pricing depends on the tasks, paid hours, locations, travel, access requirements and agreed commercial terms. Send a brief so we can discuss the scope.
Do you cover regional Victoria?
Regional work is considered by agreement, including travel, timing and scope.
Let’s plan the onsite work
Have a rollout coming up?
Share the equipment, locations and intended timing. Let’s discuss the right scope for your project.